One year limited parts ands labor warranty. This limited warranty is extended only to the original purchaser.

A purchased receipt or other proof of date of original purchase will be required before warranty performance is rendered. This limited warranty only covers failures due to defects in materials or workmanship that occur during normal use and does not cover failures due to damage which occurs in shipment or failure which are caused by products not supplied by MediaWave or which result from accident, misuse, abuse, neglect, mishandling, misapplication, alternation, faulty installation, modification or service by anyone other than MediaWave's service center. Seller shall reserve the right to make final judgment regarding the nature of the alleged defect. Said warranty period for products covered shall commence from the date of invoice.

Checkout ATI's homepage for details.

The service contract becomes effective at the end of MediaWave standard one-year warranty. Your first year warranty is always covered under MediaWave's depot service. Parts and labor are included. Authorized technicians provide all services starting form the first effective date of the contract. Questions regarding this program should be directed to MediaWave.

 
What is SDRA, DDR SDRAM or RDRAM?
SDRAM (synchronous dynamic RAM) is the standard memory offering in the PC industry. It is the high-speed memory measured in megabytes(MB). SDRAM provides single-channel memory, and enables a system to run applications and temporarily store documents that are being worked on.

RDRAM (Rambus dynamic RAM)  provides the highest bandwidth from the fewest pins at five-times the speed of industry available DRAM. RDRAM is able to load a new stream of data before the previous stream has completed, resulting in faster access speeds. The RDRAM memory features dual-channel processing which doubles data throughput to further enhance performance. This type of memory is optimized for high-end multimedia tasks involving video and audio.

 
What are TFT displays?
Laptops come with "built-in" displays. Most are "active matrix" (TFT) displays, which have one transistor per pixel to retain image quality between scans.

 
What is resolution and what are XGA, SXGA+, and UXGA?
Resolution refers to the number of pixels, or dots of color, viewable on a display. Resolution is often given as the number of pixels in a row and the number in a column. Generally, the higher the resolution, the sharper the image. Extended Graphic Array (XGA) comes with 1,024x768 pixel resolution, Super XGA+ (SXGA+) comes with 1400x1050 pixels, while Ultra Extended Graphic Array (UXGA) comes with 1600x1200 pixels.

 
What is a Processor?
Processor is the "brain" of your desktop or laptop PC. Generally, the faster the processor, the faster the computer can work. Processor speed is measured in megahertz (MHz), and, the greater the MHz, the faster the system.

 
How do I Trouble Shoot for Battery failure:
If the actual operating time of the battery is much shorter than the expected operating time, you can fully discharge and recharge the battery for at least 3 times to solve the problem. Please disconnect the AC adapter from the system and remove the battery pack out of the compartment about 15-20 minutes, and then reconnect the plug as well as the battery to force the system to recharge the battery. When the battery is being recharged, keep the notebook power off until it is fully recharged.

 
What is USB?
USB stands for Universal Serial Bus. USB is a new 4-PIN serial peripheral bus that is capable of cascading low / medium speed peripherals such as keyboard, mouse, joystick, scanner, printer, modem, Ethernet card, hard disk. With the new USB portable memory keys now available at super low prices, you can now transport large amount so of data with a simple plug 'n play key.

 
How to setup a PCMCIA modem for AOL?
Please read the Installation Instruction (PDF file).

 
How do identify the system BIOS version?
The system BIOS version appears on the upper left corner of the POST (Power On Self Test) screen: System Bios V x.xx Date xx-xx-xx. 

 
How could I install the PCMCIA Ethernet Card in Windows NT?
1. For some models of Laptop, you need to set the O/S option in BIOS to ‘WinNT’ before installing windows’ NT.
2. Install Windows’ NT service pack from Microsoft after installing windows’ NT on your Laptop.
3. Install Video and Audio driver for windows’ NT from the driver disk comes with the Laptop.
4. Reboot the system and "insert Ethernet card into the PCMCIA slot before turning the unit on".
5. Double click on Control panel -> Network -> Adapter -> Add, install the Ethernet card driver for windows’ NT and set up the IRQ, I/O port and I/O memory address for the Ethernet card.
6. Enter your Domain name, User name and Password by your network administrator.
7. Try different IRQ, I/O port and I/O memory address for the Ethernet card if you could not connect to your network.

 
Trouble shooting floppy disk failure?
Try different floppy disks and unlock the ‘write protect’ on the disk.  If you are testing a bootable floppy disk, please set up boot up sequence at: A; C; CD-ROM in the CMOS setting. If it is an external or swappable floppy disk, try to turn off the laptop, reconnect the floppy disk drive to the system. Ensure they are in good connection. Then return on the unit and test the floppy disk drive again.

Questions not Answered!

Should you have any question or concern regarding buying, upgrading, or using your MediaWave desktop or laptop computer, please feel free to contact MediaWave Technical Support at 510-490-6768 or service@mediawavepc.com.