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RMA's / Returns / Repairs
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24/7 Customer Support
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If you would
like to contact our service department for
any question regarding repair or RMA, please
call 510-490-6768 or send an email to
service@mediawavepc.com, a technician
will get back to you within 24 hours.
Service Policies
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Merchandise returned without a valid RMA
number will be rejected.
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Merchandise damaged by misuse or
mishandling will be considered out of
warranty.
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MediaWave will not be liable for missing
parts or damages generated through
shipment
Warranty period on replaced parts or
machine will not be extended
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MediaWave will not repair or replace
anything without your final
authorization.
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Out
of warranty repairs will be quoted by the
Service Department including the
following: Estimation fee: $65, Labor:
$65/hour
Mediawave Forms
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Have a technical question or issue that you need
immediate assistance with, Please contact our
technical support team on-line at
service@mediawavepc.com
or call 510-490-6768.
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RMA Form - 
